Please read below the ‘thank you’ comments from my clients, whether buying or selling, as to my real estate approach and service:
"Over the past 25 years, we have bought and sold a number of residential & commercial properties and worked with several realtors, who left us feeling like we were just another number. However, after meeting Shirley at an open house she was hosting, we immediately sensed her professionalism and we were convinced that we would commission Shirley to work along with us in our search. After working with her it was obvious that her knowledge and exceptional customer service is unique to the industry. Shirley has assisted us in purchasing a home for our family in a very aggressive market and selling our investment property in less than one week. She evaluated our needs and made recommendations based on her extensive knowledge of the market, while at the same time respecting that we could not devote unlimited time to our search. Her correspondence was always thorough, well-researched and sensitive to our time constraints. However, her most admirable qualities are her strength of character and her willingness to go the extra mile. Shirley does not compromise her high standards of honesty and delivers on her promises—her word is as good as done. As a result, Shirley has become not only our realtor but a friend of our family"
Thank you Shirley for all you have done for us!
“Being new to the Vancouver market (having moved here from Ontario with my work), I felt like I had been thrown to the wolves when I started my real estate hunt. I made some calls to various real estate agents I found via google searches and most would not even return my call. Shirley was the only agent that had contacted me that same day and offered to take me out for coffee the next day. From my very first meeting with Shirley, I knew that I was in good hands. She was friendly, engaging, professional and was clearly interested in understanding what I was looking for, while giving me advice on ideal areas to live. Shirley graciously accompanied me to many open houses and was patient with me as I learned what I did and did not like about neighborhoods and condos. She works tirelessly and thoroughly to ensure that she looks out for your best interests and finds you the property of your dreams. She walked me through the A-Z of buying a home and she continues to support me through the steps that occur after having signed the deal. I couldn’t be happier with the service Shirley has provided and I will definitely be calling her first when the time comes for me to sell! Thanks Shirley!”
"Shirley really went above and beyond when helping me buy my condo. As a first time buyer, navigating all the pitfalls seemed daunting but I felt supported throughout the process with Shirley's expert guidance and advice. She was an excellent sounding board, patient and neutral with my many questions and musings, giving me the space to figure out what I wanted but providing insight, advice and information when I needed it. After viewing a couple of properties together, she intuitively picked up on the sort of space I wanted and made on point suggestions. It felt like have a trusted, knowledgeable friend at my side!"
"She was on the ball with moving forward on properties I was interested in. - making sure she was up to date on what other properties in the area had gone for recently, getting answers to my questions, reading the strata documents and highlighting the important points. When it came bidding on a property, her knowledge was invaluable for navigating that process. I was overseas at the time the previous owner of my property was looking at offers. Shirley was available at my convenience (in spite of challenging communication issues) to move forward with preparing my bid. As I wasn't easily contactable, we discussed a strategy I felt comfortable with and then she took the responsibility, which is no small thing, to bid on my behalf in a multiple offer situation and then she managed to expertly edge out the competition so that we came in under budget! What could have been a much more stressful process was made so much smoother and I'm so grateful to her. Without a doubt, next time I'm looking to buy or sell, Shirley will be my first choice."
"I wanted to take the time to write about my experience working with Shirley as it was great right from the start. I was looking to purchase my first condo and Shirley took me under her wing to guide me through the entire process from start to finish. Shirley worked tirelessly to find me what I was looking for, even when the market was not on my side. She stayed positive and ensured me that we would find something that met my needs. Her knowledge of the housing market was exceptional and she was able to answer any question I had in a timely matter. Shirley took the time to address any of my questions or concerns with patience and professionalism. I found she always went the extra mile for me, whether it was dealing with my bank, assisting with my renovations or with finding a notary, she was there for me every step of the way. Thank you Shirley for all of your hard work and commitment to helping me find my first condo! I don’t know what I would have done without you throughout this process. I feel as though I met the best realtor I could have asked for but I also feel as though I’ve made a life long friend."
"When My wife and I moved to Vancouver last year we wanted to have an idea about the real estate market here. Shirley kept us updated with listings and stats although she knew we were not ready yet to buy something at the time. When the time came, everything went smoothly with no hassles. Shirley did a great job from every aspect. It was a wonderful surprise for us finding our dream home during our first open home tour. Shirley was always so organized and reachable at all times. There were multiple offers for the property, she dealt with everything even while she was on vacation and this was when we got our offer accepted. This wouldn’t have happened without her help. She gave us all the tips and strategies to secure our offer approved. Afterwards, she was always available to sort out any issues till the last minute and until we got our new home keys.
We liked dealing with her during the whole cycle, and would recommend her to our friends for sure!"
"My experience with Shirley was incredibly positive. She went above and beyond her job description, even attending an open house on my behalf on Thanksgiving! As a first time home buyer, I was nervous about finding a place, but Shirley took the time to understand exactly what I wanted and helped me find my dream home in less than a month. My whole experience was positive and stress free thanks to Shirley's professionalism, efficiency, and caring attitude. I feel very lucky that I found Shirley, and would strongly recommend her! Thanks again for all your hard work!"
"Shirley Louie is a truly amazing real estate agent and a wonderful person. Shirley was referred to me by my agent in Toronto when I expressed an interest in purchasing a condo in Vancouver earlier this year. We immediately clicked and she immediately understood my needs and interests as one naive to the Vancouver real estate market. She knows Vancouver intimately and was honest in terms of the neighbourhoods that I was exploring. After I lost a bidding war on a condo that I fell in love with, she was most helpful in telling me not to become discouraged, that we would find something even better. And we did find the perfect home! In fact, it was Shirley who sent me details on the condo I eventually purchased, saying that she felt it ticked all the boxes. It certainly did! Nice neighbourhood, mountain view, in a small building, recently and beautifully renovated. She is is a detail person who described neighbourhoods, pros and cons of condos that my daughter and I viewed and she reviewed and explained strata documents. She provided much needed assistance with all the steps in condo purchase including lawyers, insurance agents, AND EXCEPTIONALLY WISE ADVICE ON AN OFFERING PRICE, as I was conducting the purchase at a distance from Toronto. Shirley has been a joy to work with during this process and has made it a painless and fun experience. I am so looking forward to moving into my place in Vancouver and keeping Shirley as a friend. I would recommend her without hesitation to anyone considering purchasing real estate in the Vancouver area."
"We first met Shirley at an Open House and her positive attitude was apparent right away as we previously spoke to other Realtors to assess our goals and there seemed to be not a strong interest. Shirley's attitude was always lets try, her process from beginning to end was extremely professional, attention to detail, always contacting us to keep us informed and up to date, even going above and beyond our expectations. We’re very happy we chose Shirley."
"It has been a pleasure working with Shirley for the sale of our house. We felt that Shirley not only understood our concerns but also did her best to achieve the desired end results. With a great advertising plan, our house sold with no stress to us. It has been a pleasure to have worked with such a professional as Shirley. We would absolutely recommend her to anyone planning on entering or re-entering the real estate market."
"My job in Hong Kong and the residence of my two sons in Vancouver require me to travel frequently between Hong Kong and Vancouver. In my recent stay in Vancouver during Chinese New Year 2017, I faced the urgency of both selling my older son’s apartment in Surrey and buying a bigger one for the two children in a decent location in Vancouver. Fortunately, with Shirley’s assistance, we managed to achieve both objectives within a short timeframe. Obviously, Shirley had done a lot of work and spent much time to identify potential buyers/sellers and home sites, as well as to show us around and help us overcome the difficulties encountered in various issues. In view of Shirley’s outstanding performance, it is not difficult to conclude that she is a professional, experienced and industrious real estate agent. Moreover, she is also an amiable person to work with. Therefore, I would strongly recommend her to you if you are looking for an efficient agent for assistance. Last of all, thank you, Shirley!"
“It was truly a blessing to cross paths with Shirley. As a single mother wanting to sell my house for the first time, I wanted to find a patient and understanding Realtor. Shirley became clearly the choice. She is very well organized and gets things done without delay - staying up-to-date with current market conditions, trends and procedures. She handled my situation so professionally and in the process proved to be not only a terrific Realtor but became a very trusted friend.”
"Shirley's dedication to her clients and the willingness to go above and beyond is second to none. Every time I had a question, Shirley was always quick to respond and made the entire purchasing process feel like I was doing it with a good friend. She was always just a phone call away and even picked me up from work to take me to an interview for my apartment. Even though I know she is very busy, she has this incredible ability to make you feel like you're her main focus. As a first time home buyer, she made the process very straightforward and easy. I would highly recommend Shirley to anyone!"
“We were so impressed and, ultimately, ecstatic with Shirley’s dedication in helping us find our dream home. She combined knowledge, vast experience and patience in a most reassuring manner resulting in a process that was smooth and effortless. We strongly recommend Shirley, whether you are buying or selling. Thanks again, Shirley, for your supreme effort!”
"I’m a first time buyer, with no knowledge of how buying and selling works for commercial or residential properties. Shirley is a very professional, organized and dedicated to assist her clients. I ran into some obstacles with my purchase and she literally has made this entire transaction, stress free as possible by making this deal go through smoothly for me. She kept me comfortable through the whole process by being supportive. I can't even thank her enough for everything she has done for me, she guided me every step of the way, and helped me make my first ever purchase.
Thank you Shirley! I could't have found a better realtor to make this dream come true. Anyone that is buying or selling, I would highly recommend her, she is passionate about her job and gives her clients all her best. Thank you isn't even enough gratitude to express how grateful I really am."
“I met Shirley at an open house. I showed up towards the end of the ‘open’ and Shirley kindly stayed well past it to provide information about the current market and suggestions she felt would help me. I found her very professional, personable and knowledgeable. She ended up helping my family find the perfect home. The location is wonderful and in an area where, to begin with, I wanted my kids to attend school. We are very happy with everything that Shirley has helped us with - from beginning to end, and I highly recommend her.”
"We are investors, we've worked with many different realtors. Shirley has impressed us with not only her service but her great personality. Our experience working with her was beyond our expectations. We look forward to this long term relationship with her."
"Buying a property can be quite stressful and I wanted to take a minute to thank Shirley for her support, guidance and attention to detail over the past several months. Thank you for going above and beyond, offering up your time so generously as well as your experience, advice, and support – and you did it all with such a refreshingly positive attitude."
“I am custom home developer and i met Shirley from a project that I was working on for a client. She was their realtor. She really surprised me with the amount of knowledge she had with construction and she had some great interior suggestions. She was really pleasant to work with and had a great sense of humour too! After my project was completed, I showed up at one of her open houses. I noticed she was not only professional but also very efficient and thorough with knowing her product. I end up using her as my realtor and she found several amazing investment properties for me. I’m super happy with her service.”
“Shirley’s natural inclination to successfully understand client objectives stems from her ability to carefully listen. Her patient listening and suggestions enabled us to better identify what we wanted in our first home and she was readily available to answer questions - never leaving us uncertain in our decision-making. Fantastic!”
"Shirley is a reliable agent who will work with you to find your dream home. During my search, she took the time to understand what I was looking for and sent me specific matches to my requirements. She was quick with submitting my offer and negotiated well on my behalf to stay within my financial limits. I recommend Shirley with confidence, and know that I will engage her services with any of my future real estate transactions.” with confidence.
“We have worked with other realtors in the past but found Shirley to be far and away the most reliable and trustworthy yet. She provided exceptional service in selling my investment property. Shirley went out of her way to get necessary things done and to meet our needs as her client. She is also very observant and knowledgeable regarding new construction and home renovations – awareness largely based on her past history working with many contractors. I highly recommend her to anyone in need of a wide range of real estate services.”
"Shirley was very professional and attention to detail. She assisted our existing tenant in finding new accommodation, that helped selling our condo a breeze. I would highly recommend Shirley with no hesitation. Cheers!"
"We were really impressed with Shirley's professionalism and service and we highly recommend her!"
"I had been shopping on my own for a new home for a long while. I don't usually keep realtors business cards but I kept Shirley’s because I felt she was very professional and seemed to have a good idea what I was looking for. I asked her to keep an eye out for me and, much to my surprise and delight, she found a great property in a very short time. I'm certainly glad I made the decision to contact Shirley."
"Shirley was of course my first call when looking for a real estate agent to sell my home, given how positive of an experience I had with her when buying. The Company I work for was relocating me back to Toronto. Having to make this move in the timeframe given was already a stressful situation but having to sell my dream home was a daunting and unbearable task all in itself. She worked hard for me to get the best possible price for my condo, knowing exactly what to list it at to entice the most buyers. The results of her advertising, brochures and open house are truly the work of a top tier professional and her efforts speak for themselves. She sold my condo within days and broke the record for the highest price per square foot condo in my building! Her dedication and professionalism did not stop there - She has been here for me at every turn to support with the sale, helping to prepare me for the move and all of the logistics in-between. The confidence and security I feel working with Shirley as my real estate agent are unrivalled. I cannot recommend Shirley enough - I’ve trusted her twice now with the biggest investment and subsequent sale I’ve had to make in my life and she has surpassed all of my expectations. If I ever find myself in the fortunate position to relocate back West, Shirley will once again be my first call to help me find my next dream home". Thank you, Shirley!
"We are so happy in our new home, thanks to Shirley. She took her time to understand what we were looking for and used her expertise to locate the property that suited our needs. Her tenacity, dedication and hard work helped get us find the home of our dreams. Her constant communication with made us feel like we were in good hands. As a first time home buyer Shirley made the process seamless and we will definitely have her handling any of future real estate endeavours. Thank you so much Shirley!"
“We connected with Shirley in late 2016, we were just browsing for properties at the time and she totally understood that we were just starting out on our journey to potentially buy a property. During this time she kept us briefed on properties and areas we liked as well as supplying stats on the trends in the Vancouver house market. She put us under no pressure at all. When we were ready to actively start looking at properties, she was a great help in arranging viewings and pointing out the pros and cons of each potential property. We have just secured our desired property and she has brought us through every step of the process successfully. For anyone buying a property I would highly recommend Shirley! "
“Buying a condo from 8000 kms away in France, would not be possible if I did not work with Shirley. She was just amazing with all of the aspects. From planning the visit in a day, to do all the negotiations and closing the deal. She was always available even with the time difference, making sure everything was signed on time. Next time I need to do a transaction in B.C, I will not hesitate to call her again.”
"Going through the purchasing process can be very daunting for anybody, especially as a first-time home-buyer in a unique and ever-changing market. Believing and trusting that your realtor will support you in the process is one thing, but witnessing and experiencing it first hand was truly something else. Thank you Shirley for everything - for being sincere, genuine, and upfront, for working so hard, and for going far beyond expectations every step of the way - you truly are the R-E-A-L in realtor!"
"Very happy with our decision to select Shirley as our realtor. With our busy schedules we needed a partner that can take the lead and provide us with sound advice. She had an excellent grasp of what we were looking for and worked hard to accommodate our requirements. Furthermore, Shirley is very knowledeable of the real estate market and was successful in selling our condo at a fair price in a depressed market. I will certainly use Shirley’s services again and would recommend her to anyone seeking to buy or sell their home."
I previously used Shirley to purchase my first property in 2017. She provided an exceptional service as a first time home buyer, patiently providing me with her expert advice, quickly understanding my needs, making on-point suggestions for properties to look into while giving me the space to make my decisions without any pressure. It felt like have a trusted, knowledgeable friend at my side. She then guided me through the bidding process in a sellers market where properties were selling like hot-cakes to get a property that I've been very happy with.
So when it came to looking for a rental property, it was a no brainer to use Shirley again. This time, the market was very different but I knew I was well taken care of. I was looking to purchase in a very different part of greater Vancouver with a different budget and different needs. It took longer for me to find what I was looking for but with the same patience, knowledge and care, she provided me with everything I needed, making on-point suggestions for properties that suited my needs, answering all my questions, following up on things for me without having to be asked, staying well informed on anything pertaining to a property I was interested in - she basically did all the heavy lifting for me. She even had people she could suggest for things like hand-man repairs and cleaners to make the entire from beginning to end stress-free and I'm very grateful. She has, at every turn, gone above and beyond and I can't speak highly enough of her services.